• Do you sell second‑hand items?

  No — everything we sell is strictly new. Some items may show slight marks due to the way they are made or the natural materials used (wood, stone, metal, fabric), but this doesn’t affect the quality or durability.Popular

• I saw an item in store but can’t find it online — how can I order it?

  Our website shows only part of what’s available in store (over 50,000 references). If you spotted an item in store but can’t find it online, contact us and tell us what you’re looking for. We’ll send you a direct link so you can complete your order online.Popular

• An item is out of stock — will it be restocked?

  We strive to keep our catalogue available over time. Unless a product is discontinued, it is usually restocked. On the product page, you can enter your email address to be notified when it’s back in stock. In most cases, restocking occurs within 1 to 4 weeks.Popular

• Can I get advice to help choose a product?

  Yes, absolutely. Just contact us (via the contact form or by phone), and we’ll respond with care and attention to detail.Few readers

• Do you offer gift cards?

  Yes, we offer gift cards that can be used on our website. You can choose the amount and send it directly to the recipient. You can order your gift card here.Few readers

• Are the items made in France?

  A large part of our selection is made in France, by workshops and manufacturers we know well. For each product, the place of manufacture is indicated on the product page so that you can see its exact origin.Few readers

• Can I order a made‑to‑measure or personalized item?

  We do not offer a customization service.Few readers