• Which delivery method is free from €89 of purchase?

  Only Mondial Relay pickup‑point delivery is free from €89 of purchases for mainland France and Corsica. If you prefer home delivery, shipping fees still apply and are calculated based on your parcel’s weight.Popular

• What are the delivery times?

  Delivery times depend on the carrier and destination. For mainland France, allow for the usual timeframes (see carrier details at checkout). These times are expressed in business days and start once the order is confirmed. Please note that preparing your order generally takes 24 to 48 business hours before dispatch.Few readers

• What should I do if my parcel is damaged on delivery?

  We take particular care in packing our parcels, but if you encounter a problem on delivery, here’s what to do: If you notice the parcel is damaged at delivery, take photos of the packaging (outside and inside) and, if necessary, refuse the parcel or accept it with detailed reservations. If products are damaged after opening, take clear photos of the packaging and the damaged items to document the issue precisely. Then contact us and send us these elements. This will allow uFew readers

• Do you ship internationally?

  Yes — we ship worldwide. Shipping fees and delivery times are calculated automatically at checkout based on the destination.Few readers

• How do I track my parcel?

  As soon as your order ships, you’ll receive an email from our shipping partner containing a tracking link. This lets you follow the progress of your parcel. If you can’t find the email, check your spam folder. You can also find the tracking link at any time in My account → Order history, then by clicking on the order details concerned.Few readers

• Are return shipping costs at my expense?

  Yes, return shipping is at your expense, except in the event of an error (item delivered not matching your order) or if the product is faulty. In those cases, we cover all costs and provide a prepaid label — you’ll simply drop your parcel at the indicated drop‑off point.Few readers

• What is the shipping price?

  France Home delivery: calculated automatically based on parcel weight (from €7.90). Express delivery: also calculated by weight (from €10.50). Belgium, Spain, Portugal, Germany, the Netherlands and Luxembourg Pickup‑point or home delivery available. The price is calculated automatically based on parcel weight, from €5.90. Rest of Europe Home delivery. The price is calculated automatically based on your order’s weight, from €9.00. DeliFew readers

• How long do I have to pick up my parcel at a pickup point?

  Your parcel is kept for 8 calendar days at the pickup point. After this period, it is automatically returned to the sender.Few readers

• What delivery methods do you offer?

  We offer home delivery via Colissimo, UPS and Chronopost (including Chronopost Relais), as well as in‑store pickup (Marseille). The delivery options available to you will be shown at checkout, depending on your address. Delivery times within France (business days) Colissimo: 48 h UPS: 48 h Chronopost: 24 h Mondial Relay: 3 to 5 days In‑store pickup: next day from 5 p.m. (except Saturday and Sunday) Delivery times for Europe (business days) Colissimo:Few readers

• What should I do if my parcel is late?

  If your tracking hasn’t updated or the delivery time has been exceeded, please allow an extra 3 working days for the carrier to resolve the situation. Note that in over 96% of cases, delivery times are met (for example, Mondial Relay indicates an average of 3 to 5 business days). If you have a firm deadline, we recommend choosing Chronopost or UPS.Few readers