• Can I view my order history?

  Yes. If you created an account, sign in to your account area and you’ll be able to access all your past orders.Few readers

• I forgot my password — what should I do?

  Click “Forgot password” on the sign‑in page or go directly to the dedicated page (.../mot-de-passe-oublie). You’ll receive an email with a link to reset it.Few readers

• How do I delete my information / customer account?

  Just contact us to request deletion of your customer account and personal data. We’ll confirm once all of your information has been removed from our files. In accordance with applicable law, only the data strictly necessary for accounting and administrative obligations will be retained.Few readers

• How do I access my account?

  Click the sign-in icon at the top right of our website, then enter the email address and password you used when placing your order — or simply click here.Few readers

• Do I need to create an account to order?

  It’s not required — you can check out as a guest. Creating an account lets you track your orders and easily find your past purchases.Few readers